Question 1

Can I book a test ride before buying?

Accepted Answer

Absolutely — we encourage it. Simply visit the Test Ride page, choose a model, select your preferred date and time, and our team will have the bike ready for you. A valid motorcycle licence is required.

Question 2

Do you offer trade-ins?

Accepted Answer

Yes. We accept any motorcycle as a trade-in. You can get a preliminary valuation on our Trade-In page, or bring your bike in for an in-person appraisal. There is currently a R5,000 bonus on trade-ins against a new Ducati.

Question 3

Can I buy a Ducati online?

Accepted Answer

You can browse, reserve and apply for finance online. Final purchase and handover is completed in-store at our Claremont dealership. This ensures your bike is properly set up and you receive a full handover from our team.

Question 4

Do you sell used Ducati motorcycles?

Accepted Answer

Yes. Our used inventory is listed on the Motorcycles page and is updated daily via our stock system. Used bikes undergo a full inspection and come with a service history.

Question 5

Do prices include VAT?

Accepted Answer

All prices displayed on this website include South African VAT at 15%. Licensing and registration fees are not included.

Question 6

What finance options are available?

Accepted Answer

We work with Wesbank and Absa to offer competitive motorcycle finance. Terms range from 12 to 72 months. We also offer balloon payment options. Our Finance page has an instant payment estimator.

Question 7

What deposit is required?

Accepted Answer

We currently have a zero-deposit promotion on qualifying new Ducati models, subject to credit approval. Standard terms require a 10% deposit. Our finance team can advise based on your profile.

Question 8

How quickly will I get a finance decision?

Accepted Answer

Pre-approval typically takes 24–48 business hours. Our finance team will call you within one business day of your online application.

Question 9

Can I pay cash for my Ducati?

Accepted Answer

Yes — cash purchases are welcome. Contact us or visit in-store to discuss pricing and availability.

Question 10

Do you offer insurance through the dealership?

Accepted Answer

We work with leading motorcycle insurance providers and can assist with a quote at point of purchase. However, you are not required to insure through us.

Question 11

How often does a Ducati need to be serviced?

Accepted Answer

Most Ducati models require a service every 10,000 km or 12 months, whichever comes first. The Multistrada V4 has a 15,000 km / 18-month interval. Your owner's manual specifies the exact schedule for your model.

Question 12

Do you use genuine Ducati parts?

Accepted Answer

Yes. We are an authorised Ducati dealer and use only genuine Ducati parts and factory-approved lubricants. All work is carried out by factory-trained technicians.

Question 13

Can I book a service online?

Accepted Answer

Yes — use our Service Booking page to select your service type, preferred date and time. We will confirm your booking within one business day.

Question 14

Does servicing at your dealership void my warranty?

Accepted Answer

No. Servicing at an authorised Ducati dealer preserves your factory warranty. Using non-authorised workshops or non-genuine parts may void warranty coverage.

Question 15

Do you offer pick-up and drop-off for service?

Accepted Answer

We offer a collection and delivery service within the greater Cape Town area for a nominal fee. Contact us to arrange.

Question 16

Do you stock Ducati riding gear?

Accepted Answer

Yes — we carry the full Ducati Performance apparel range including helmets, jackets, gloves, boots and casual wear. We also stock Ducati Scrambler branded lifestyle gear.

Question 17

Can you fit accessories to my bike?

Accepted Answer

Our workshop fits all Ducati Performance accessories, including crash protection, exhaust systems, quick-shifters, luggage systems and more. Contact us for a fitment quote.

Question 18

Do you offer a compatibility guarantee on accessories?

Accepted Answer

All accessories sold and fitted by us are genuine Ducati Performance parts, guaranteed to be compatible with your model. We will not fit aftermarket parts that are not approved by Ducati.

Question 19

Where are you located?

Accepted Answer

We are located at 143 Imam Haron Road (formerly Wilderness Road), Claremont, Cape Town, 7708. We are easily accessible from the N2 and M3 freeways.

Question 20

What are your trading hours?

Accepted Answer

Monday to Friday: 08:00 – 17:30. Saturday: 08:30 – 13:00. Closed Sundays and public holidays.

Question 21

How do I get in touch with the team?

Accepted Answer

Call us on +27 21 671 4321, email info@ducaticlaremont.co.za, or use the contact form on our Contact page. We aim to respond within one business day.

FREQUENTLY ASKED

Buying a Ducati

Finance & Payment

Servicing & Workshop

Accessories & Gear

Contact & Location